| Business Plan for Section: | Central Arkansas - Section 1407 | |||||||||
| Submitted: 9/28/2007 | ||||||||||
| Submit your section's 2007-08 plan to HQ (SMP@asq.org) and your RD by October 1, 2007. | ||||||||||
| Achieve 75% of your goals and submit completed plan and cover letter to HQ (SMP@asq.org) and your RD by September 1, 2008. | ||||||||||
| Objective | Activity Title | Activity Description | Activity Date(s) | Measure | Goal | Status* | Results^ | % of Goal Achieved^ | Contact+ | Comments |
| Increases member value | Internal Resource | Publish newsletter with information that is relevant to section members | August 2007 - May 2008 | #of newsletters published and distributed or posted on website | 9 | Connie Satzler | ||||
| Increases member value | Internal Resource | Send personal Meeting notifications by postcard or email to section members | August 2007 - May 2008 | # of months that postcards and/or emails are sent | 9 | Robert Long Mike Bentley | ||||
| Increase member value | Internal Resource | Prepare annual budget | Sept. 2007 | Number per yr | 1 | Dan Frith | ||||
| Increases member value | Internal / External Resource | Review and update local ASQ section website with current newsletter information, web links and other section related information. | 2007-2008 | # of months reviewed | 9 | Robert Long Mike Bentley | ||||
| Increases member value | Internal / External Resource | Maintain section database monthly to track member and meeting information for recertification. | 2007-2008 | # of monthly updates | 9 | John Denny | ||||
| Increases member value | Resource provider | Publicize local meetings on local website. | August 2007 - May 2008 | # of Months publicized | 9 | Robert Long Mike Bentley | ||||
| Increases member value | Dinner Meeting / Information Resource | Provide dinner meetings with practical application topics that appeal to section members | September 2007 - May 2008 | # of dinner meetings held with speaker | 7 | Floyd Washburn | ||||
| Increases member value | Dinner meeting / collaboration | Hold dinner meetings with other sections or associations. | 2007-2008 | # of joint meetings | 1 | Floyd Washburn | ||||
| Increases member value | Business Tour | Provide business tour during the scheduled meeting year | 2007-2008 | # of tours | 1 | Floyd Washburn | ||||
| Increases member value | Customer value | Distribute customer survey to all section members | 2007-2008 | % returned | 15% | Dan Frith | ||||
| Increases member value | Customer value | Distribute customer survey to all section members | 2007-2008 | % member satisfaction | 82% | Dan Frith | ||||
| Increases member value | Customer value | Survey at meetings to measure satisfaction with meeting, speaker and dinner | 2007-2008 | # of surveys held | 3 | Richard Taylor | ||||
| Increase member value | Member Value | Send "New Member" packets to new section members | 2007-2008 | % of new members sent packets | 100% | Gwen Rowell | ||||
| Increase member value | Member Value | Encourage new or renewed attendance at Section Meetings | 2007-2008 | # of members attending a meeting this year that did not attend any meetings last year | 5 | Gwen Rowell | ||||
| Increase member value | Customer value | Conduct Annual Financial Audit in accordance with ASQ Guidelines | July - Aug. 2008 | # of Audits completed | 1 | B. J. Tolbert | ||||
| Increase member retention | Member Recognition | Recognize awards and achievements by section members | 2007-2008 | # of members recognized | 5 | Cathy Webb Richard Taylor | ||||
| Increase member satisfaction | Professional growth | Provide refresher exam training classes | 2007-2008 | # of classes offered | 2 | Connie Satzler | ||||
| Increase member value | Resource provider | Provide location and proctor for ASQ exams | 2007-2008 | # of exams held | 4 | Lee Wright | ||||
| Increase member value | Employment resources | Provide venue to post opportunities on web site for open positions and those in search of positions. | 2007-2008 | # of total postings | 20 | Robert Long Mike Bentley | ||||
| Increase member value | Customer value | Provide Local Processing for Recertifications | 2007-2008 | # of Recertification Applications Processed | 15 | Lee Wright | ||||
| Columns with bold headings are required in your section' s business plan. | ||||||||||
| * Explanation of Code: A (ahead of schedule), B (behind schedule), O (on schedule), C (completed), H (on hold), D (dropped) | ||||||||||