Fiscal Year: __2008-2009_

Business Plan Template for Member Units Section 1407

This form is available at: http://www.asq.org/members/leaders/positions/Submit previous year’s business plan with results. Include a cover letter verifying that 75% of goals have been met. Send to Member Unit Leadership Committee, Regional Director for Sections, QMP Committee Representative for Divisions and (qmp@asq.org) by September 1st.

Submit your current year Member Unit’s plan to the Member Unit Leadership Committee, your Regional Director for Sections and QMP Committee Representative for Divisions   qmp@asq.org  by June 30th for Divisions & October 1st for Sections.

 

 

Objective

Activity Title

Activity Description

Activity Date(s)

Measure

Goal

Status ^

% of Goal Achieved‡

Contact*

Comments

1

Increase Member Value

Internal Resource

Publish newsletter with meeting notification at least 7 days before the monthly meeting

August 2008 - May 2009

#of  newsletters published and distributed or posted on website by deadline

9

 

0%

Ernie Englehart Mike Bentley

 

2

Increase Member Value

Internal Resource

Prepare annual budget

Sept. 2008

Number per yr

1

 

0%

Fred Ameen

 

3

Increase Member Value

Internal Resource/External Resource

Review and update local ASQ section website with current newsletter information, web links and other section related information.

2008-2009

# of months reviewed

9

 

0%

Mike Bentley

 

4

Increase Member Value

Internal / External Resource

Maintain section database monthly to track member and meeting information for recertification.

2008-2009

# of monthly updates

9

 

0%

John Denny

 

5

Awareness

Resource provider

Provide information to local media to publicize meetings

August 2008 - May 2009

# of Months publicized

9

 

0%

Ernie Englehart

 

6

Increase Member Value

Dinner Meeting / Information Resource

Provide professional development meetings with practical application topics that appeal to section members

September 2008 - May 2009

# of dinner meetings held with speaker

7

 

0%

Floyd Washburn

 

7

Awareness

Dinner meeting  / collaboration

Hold dinner meetings with other sections or associations.

2008-2009

# of joint meetings

1

 

0%

Floyd Washburn

 

8

Increase Member Value

Business Tour

Provide business tour during the scheduled meeting year

2008-2009

# of tours

1

 

0%

Lee Wright

 

9

Increase Member Satisfaction

Customer value

Distribute customer survey to all section members

2008-2009

% returned

15%

 

0%

Dan Frith

 

10

Increase Member Satisfaction

Customer value

Distribute customer survey to all section members

2008-2009

% member satisfaction

82%

 

0%

Dan Frith

 

11

Increase Member Satisfaction

Customer value

Survey at meetings to measure satisfaction with meeting, speaker and dinner

2008-2009

# of surveys held

6

 

0%

Dan Frith

 

12

Increase Member Satisfaction

Customer value

Survey at meetings to measure satisfaction with meeting, speaker and dinner

2008-2009

Mean meeting survey program score

3.75

 

0%

Dan Frith

 

13

Increase Member Value

Member Value

Send "New Member" packets to new section members

2008-2009

% of new members sent packets

100%

 

0%

Linda Appleby

 

14

Increase Member Value

Member Value

Encourage new attendance at Section Meetings

2008-2009

% of responses to new member packets

10%

 

0%

Linda Appleby

 

15

Increase Member Value

Customer value

Conduct Annual Financial Audit in accordance with ASQ Guidelines

July - Aug. 2009

# of Audits completed

1

 

0%

Ray Crouch

 

16

Increase member retention

Member Recognition

Recognize awards, certifications and achievements by section members

2008-2009

# of members recognized

15

 

0%

Sarah Story Richard Taylor

 

17

Increase Member Satisfaction

Professional growth

Provide refresher exam training classes

2008-2009

# of classes offered

2

 

0%

Connie Satzler

 

18

Increase Member Value

Resource provider

Provide location and proctor for ASQ exams

2008-2009

# of exams held

4

 

0%

Lee Wright

 

19

Increase Member Value

Employment resources

Provide venue to post  opportunities on web site for open positions and those in search of positions.

2008-2009

# of total postings

20

 

0%

Robert Long Mike Bentley

 

20

Increase Member Value

Customer value

Provide Local Processing for Recertifications

2008-2009

% of Recertification Applications Processed

100%

 

0%

Lee Wright

 

 

Columns with bold headings are required.

^ This can be used for tracking progress. A common legend to use: A (ahead of schedule), B (behind schedule), O (on schedule), C (complete), H (on hold), D (dropped)

‡ These columns must be filled in when plan is submitted for the Total Quality Award.

* Who is responsible for this activity?